help

Delivery of orders in Ukraine

  • Delivery of goods is carried out by courier services "Nova Poshta" and "Ukrposhta".
  • Delivery time within 1-5 working days from the date of order.
  • It is possible to deliver by courier to a place convenient for you.
  • Delivery according to the tariffs of the logistics company "Nova Poshta" and "Ukrposhta".

Shipping international orders

  • International delivery is carried out to the address specified during order registration.
  • The cost of delivery is paid according to the tariffs of the logistics service of the customer's country.
  • Delivery time depends on the country of destination and the speed of customs clearance.
  • On arrival in the country of destination, international orders may be subject to duties and taxes from the Customs office of the country of destination.
  • The client pays all taxes and duties in the country of receipt of the order.

Payment

  • When placing an order, choose a convenient way to pay online Google Pay, Apple Pay.
  • We accept Visa and Mastercard.
  • Payment via PayPal is possible.
  • We do not accept American Express cards or bank transfer payments.
  • After payment, you will receive an order confirmation email to the specified email address.

Exchange and return

  • Terms: exchange and return of goods is made within 14 calendar days from the date of receipt of the order.
  • Provided that the product has not been used, its presentation, factory labels, tags and original packaging, as well as the presence of a document confirming the purchase, have been preserved.
  • Refund within 15 working days. Shipping cost is paid by the buyer. If the delivery is underpaid, then its cost is deducted from the amount to be returned.
  • If you have any additional questions, you can contact us by phone or send a message. We are always happy to help you!
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